Very interesting. Blits makes you think about your own leadership!
These are some of the comments...

When a crises hits a large organisation, suddenly, the top managers become ‘incommunicado’. Where are they? What are they doing? What’s going on? In this small essay ‘The Silence of the Citadel’ Arnold Blits gives some alarming answers to these questions. He makes a comparison with the use of the citadels during the Middle Ages and the behaviour of the upper management nowadays. A must-read!
The Sergeant.
Arnold Blits explains during an international meeting what goes wrong when an organisation lacks in middle management. 'The Sergeant' [2.35] with animations.
Growth.
Stagnating growth was high on everyone's agenda during this open Sales Director's meeting in September 2008. The questioner got more than he bargained for.
'Growth' [3.30] with (really cool) animations.
Open Questions.
End of 2008, during an informal gettogether after the main event, questions came up concerning 'open questions'. The sacred cow of communication skills got a one-way ticket to the golden arches. 'Open Questions' [2.10] with animations.
Recognition.
'Why do these three managers of mine do so well, while the other ten don't? was the question. Arnold explains 'personal recognition' from birth to manager-hood.
'Recognition' [3.01] with animations.
"We hired Arnold initially to improve the sales skills of the (50) consultants working for Rijnconsult, who are quite senior and not easy to reach. We found out Arnold has more impact than that. His, on the first sight easy to understand philosophy, is not easy to grasp. Once you have grasped it, which means by the way working quite hard and being prepared to step out of your comfort zone, you will find out it has an enduring impact on selling, consulting, leading and even in your personal life being a friend or partner. Hiring Arnold means taking a risk as in every entrepreneurial decision."
Bas van der Velde - ceo Rijnconsult
“Arnold Blits has trained the management, the sales team, the commercial team, R&D and our manufacturing group at PamGene. He has an expert, and in many cases, novel view on how relations work (or do not work) and what needs to happen to improve upon the situation. The strength lies in his personable approach of each person in the training, however always maintaining a high level of intregity. This has helped to explain and resolve issues between team members and improve greatly the functioning of the teams at PamGene. Communication, a crucial aspect for a high tech innovative company like ours, within and between the teams has improved greatly since we have started with the Blits training. Teams like to go for follow up sessions and this is well worth the money. They always return full with energy and with creative, but very practical, new ideas to improve on their performace at the company, with our partners or with our customers." Tim Kievits - ceo PamGene.